Privacy Policy

1. Introduction
   At Liv’s Surf Camp, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or book a surf camp with us.
   
   By accessing our website or providing your information, you consent to the practices outlined in this policy.
   
2. Information We Collect
   We may collect the following information:
   – Personal Details: Name, email, address, phone number, and payment information when you make a booking or enquiry.
   – Travel Preferences: Details regarding dietary requirements, activity preferences, or other relevant information.
   – Technical Information: Your IP address, browser type, and usage data when visiting our website.
   – Communication Data: Any messages or feedback sent through our contact form or email.
   
3. How We Use Your Information
   We use your personal data to:
   – Process bookings and payments
   – Provide customer support and respond to inquiries.
   – Customise your trip experience based on preferences.
   – Send updates, trip reminders, or promotional materials (within your consent)
   – Improve our website functionality and user experience.
4. Data Sharing
   We do not sell or rent your personal data to third parties. However, we may share your information with:
   – Trusted service providers, e.g. payment processors, necessary to deliver your trip.
   – Legal authorities, if required by law.
   
5. Data Retention
   We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
   
6. Your Rights
   You have the right to:
   – Access your personal data we hold about you.
   – Request corrections or updates to your information.
   – Request deletion of your personal data (subject to legal obligation)
   – Opt out of receiving marketing communications at any time.
   To exercise your rights, please contact us using the contact form.
   
7. Security
   We take appropriate technical and organisation measures to safeguard your personal information against unauthorised access, loss, or misuse.
   
8. Cookies
   Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
   
9. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so please review their policies independently.
   
10. Contact Us
    If you have any questions or concerns about our Privacy Policy or how your data is handled, please get in touch using the contact form.
    
11. Updates to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.
    Last Updated: 16 December 2024